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Emergency Telephone Numbers


POWER OUTAGES / ELECTRICAL EMERGENCIES: 24-Hour Hotline
408-615-5640
WATER AND SEWER:  Week days
408-615-2000
WATER AND SEWER: After hours, 5:00 p.m. - 8:00 a.m. and weekends 408-615-5640


City of Santa Clara's Holiday Schedule


To see the scheduled holidays, please go here.

Silicon Valley Power


CUSTOMER SERVICE
Billing Inquiries: Electricity, Water, Sewer, and Garbage / Recycling (turn on / off), get billing information anytime day or night (please note the Customer Service hours are 8:00 a.m. - 4:55 p.m., Monday - Friday)
408-615-2300
Commercial Energy Audits
Rebate Information
Small Business Efficiency Services
408-615-6650
savemoney@siliconvalleypower.com
ENERGY CONSERVATION HOTLINE
EMF Inquiries / Audits, Residential Energy Audits (free), Rebate Information
408-244-SAVE (7283)
cutcosts@siliconvalleypower.com
ENGINEERING
Electric Service - Planning (Service Drops, Stand-by Generators, Relocate Service, Power Quality Problems, Electric Easements)
408-261-5373
POWER SURGES 408-615-5640 (24-Hour Line)
PERMIT CENTER
Electrical Permits
Residential Service Upgrades (contact with plans)

408-261-5373
408-615-2420
SERVICE CENTER
Graffiti on electrical boxes
Meter, Electric - Installation, testing, repair
Meter, Electric - Tampering and energy theft
Radio / TV - Electrical interference, investigation of
Tree trimming near powerlines
Underground Electric Utilities - How to locate

408-615-5600
408-615-2420
STREETLIGHTS, REPORT OUTAGES 408-615-5600
Report streetlight out
Report a power outage
UTILITY CONTROL CENTER 408-615-5640
(24 Hour Line: Electrical Emergencies, Power Outages)
SVP DARK FIBER LEASING SERVICES Contact Debby Barry, 408-261-5486
dbarry@siliconvalleypower.com
WEBSITE ADMINISTRATOR info@siliconvalleypower.com  

Water and Sewer Department


Weekdays: Emergencies and information     408-615-2000
5:00 p.m. - 8:00 a.m. and Weekends
Emergencies, after hours
408-615-5640


Police Department


EMERGENCY DISPATCH 911
Main Number (non-emergencies) 408-615-4700
police@santaclaraca.gov

Other City Contacts


Other City contacts can be found here: City's Website Contacts List

Other Services


Cable Television: COMCAST 408-727-3900
Gas: PG&E 800-743-5000
Garbage: MISSION TRAIL WASTE SYSTEMS (also CLEAN GREEN) 408-727-5365
Recycling: RECOLOGY SILICON VALLEY
Residential Recycling
Business Recycling

408-727-5365
408-392-3000
Telephone: AT&T 1-800-288-2020
Last updated: 3/4/2014 10:13:50 AM