Silicon Valley Power
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Emergency Telephone Numbers
| Service/Department | Phone Number |
|---|---|
| POWER OUTAGES / ELECTRICAL EMERGENCIES: 24-Hour Hotline | 408-615-5640 |
| WATER AND SEWER: Weekdays | 408-615-2000 |
| WATER AND SEWER: After hours, 5:00 p.m. - 8:00 a.m. and weekends | 408-615-5640 |
Silicon Valley Power
| Service/Department | Phone Number/Email |
|---|---|
| CUSTOMER SERVICE Billing Inquiries: Electricity, Water, Sewer, and Garbage / Recycling (turn on / off), get billing information anytime day or night (please note the Customer Service hours are 8:00 a.m. - 4:55 p.m., Monday - Friday) |
408-615-2300 utilitybilling@santaclaraca.gov |
|
BUSINESS PROGRAMS Commercial Energy Audits |
408-615-6650 savemoney@siliconvalleypower.com |
| ENERGY CONSERVATION HOTLINE Residential Rebate Program Information |
408-244-SAVE (7283) cutcosts@siliconvalleypower.com |
| ENGINEERING Electric Service - Planning (Service Drops, Stand-by Generators, Relocate Service, Power Quality Problems, Electric Easements) |
408-615-6610 |
| GRAFFITI ON ELECTRICAL BOXES | 408-615-3080 |
| POWER SURGES | 408-615-5640 (24-Hour Line) |
| SERVICE CENTER
Meter, Electric - Installation, testing, repair Meter, Electric - Tampering and energy theft Radio / TV - Electrical interference, investigation of Underground Electric Utilities - How to locate |
408-615-5600 Report tree branches in power lines |
| STREETLIGHTS, REPORT OUTAGES | 408-615-5600 Report streetlight out Report a power outage |
| UTILITY CONTROL CENTER | 408-615-5640 (24 Hour Line: Electrical Emergencies, Power Outages) |
| SVP DARK FIBER LEASING SERVICES | SVPFiber@siliconvalleypower.com |
| SANTA CLARA FREE WIFI | svpconnect@santaclarafreewifi.com santaclarafreewifi.com |
| WEBSITE ADMINISTRATOR | info@siliconvalleypower.com |
Water and Sewer Department
| Service/Department | Phone Number/EMAIL |
|---|---|
| Weekdays: Emergencies and information |
408-615-2000 |
| 5:00pm - 8:00am, Weekends, Emergencies, after hours | 408-615-5640 |
Police Department
| Service/Department | Phone Number/Email |
|---|---|
| EMERGENCY DISPATCH | 911 |
| Main Number (non-emergencies) | 408-615-4700 police@santaclaraca.gov |
Other City Contacts
Other City contacts can be found on the City's Website Contacts List
Other Services
| Service/Department | Phone Number |
|---|---|
| Cable Television: COMCAST | 800-934-6489 |
| Gas: PG&E | 800-743-5000 |
| Garbage: MISSION TRAIL WASTE SYSTEMS (also CLEAN GREEN) | 408-727-5365 |
| Recycling: RECOLOGY SILICON VALLEY | 408-970-5100 |
Last Updated:
09-16-2024